{"id":69,"date":"2026-01-10T23:08:38","date_gmt":"2026-01-10T23:08:38","guid":{"rendered":"https:\/\/assermentation.quebec\/?page_id=69"},"modified":"2026-10-24T21:09:25","modified_gmt":"2026-10-25T01:09:25","slug":"faq-assermentation-quebec","status":"publish","type":"page","link":"https:\/\/assermentation.quebec\/en\/faq-assermentation-quebec\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"69\" class=\"elementor elementor-69\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1861ce e-flex e-con-boxed e-con e-parent\" data-id=\"f1861ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9f70af elementor-widget elementor-widget-spacer\" data-id=\"e9f70af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27e4fad5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27e4fad5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7167e688\" data-id=\"7167e688\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d2b7f1d elementor-widget elementor-widget-heading\" data-id=\"1d2b7f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commissaire \u00e0 l\u2019assermentation en ligne au Qu\u00e9bec : FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c071e65 elementor-widget__width-initial elementor-widget-tablet__width-auto elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3c071e65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es sur notre service d&rsquo;assermentation en ligne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-91265d6 e-flex e-con-boxed e-con e-parent\" data-id=\"91265d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcbf383 elementor-widget elementor-widget-html\" data-id=\"dcbf383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  \/* ============================================\n     RESET COMPLET - ISOLATION FORTE ELEMENTOR\n     ============================================ *\/\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Roboto:ital,wght@0,300;0,400;0,500;0,700;1,400&display=swap');\n\n  \/* On exclut les balises SVG pour ne pas casser les trac\u00e9s (paths, cercles, etc.) *\/\n  #aq-faq-root.aq-isolated,\n  #aq-faq-root.aq-isolated *:not(svg):not(svg *),\n  #aq-faq-root.aq-isolated *:not(svg):not(svg *)::before,\n  #aq-faq-root.aq-isolated *:not(svg):not(svg *)::after {\n    all: revert; \/* Bloque l'h\u00e9ritage des styles Elementor *\/\n    box-sizing: border-box !important;\n    margin: 0 !important;\n    padding: 0 !important;\n    border: none !important;\n    outline: none !important;\n    font-family: 'Roboto', sans-serif !important;\n    color: inherit;\n    background: none;\n    list-style: none !important;\n    text-decoration: none !important;\n  }\n\n  \/* ============================================\n     VARIABLES & BASE\n     ============================================ *\/\n  #aq-faq-root.aq-isolated {\n    --brand: #0B4E8B;\n    --brand-light: #1a6bbf;\n    --brand-pale: #e8f1fa;\n    --text: #1a1a2e;\n    --text-muted: #5a6a7e;\n    --surface: #ffffff;\n    --border: #dce4ef;\n    --radius: 14px;\n    --shadow-sm: 0 2px 8px rgba(11,78,139,0.07);\n    --shadow-md: 0 8px 32px rgba(11,78,139,0.13);\n    --transition: 0.42s cubic-bezier(0.4, 0, 0.2, 1);\n\n    color: var(--text) !important;\n    background: #ffffff !important;\n    padding: 32px 16px 48px !important;\n    width: 100% !important;\n    max-width: 100% !important;\n    overflow-x: hidden !important;\n    display: block !important;\n  }\n\n  \/* ============================================\n     LAYOUT\n     ============================================ *\/\n  #aq-faq-root.aq-isolated .faq-section {\n    max-width: 820px !important;\n    width: 100% !important;\n    margin: 0 auto 40px !important;\n    min-width: 0 !important;\n    display: block !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-section:last-child {\n    margin-bottom: 0 !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-section-header {\n    display: flex !important;\n    align-items: center !important;\n    gap: 12px !important;\n    margin-bottom: 20px !important;\n    padding-bottom: 14px !important;\n    border-bottom: 2px solid var(--border) !important;\n    position: relative !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-section-header::after {\n    content: '' !important;\n    position: absolute !important;\n    bottom: -2px !important;\n    left: 0 !important;\n    width: 48px !important;\n    height: 2px !important;\n    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svg * {\n    fill: inherit !important;\n    stroke: inherit !important;\n    stroke-width: inherit !important;\n    stroke-linecap: inherit !important;\n    stroke-linejoin: inherit !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-section-title {\n    font-size: 13px !important;\n    font-weight: 700 !important;\n    letter-spacing: 0.1em !important;\n    text-transform: uppercase !important;\n    color: var(--brand) !important;\n    line-height: 1.2 !important;\n  }\n\n  \/* ============================================\n     ACCORDION ITEMS\n     ============================================ *\/\n  #aq-faq-root.aq-isolated .faq-list {\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 10px !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item {\n    background: var(--surface) !important;\n    border-radius: var(--radius) !important;\n    box-shadow: var(--shadow-sm) !important;\n    border: 1px solid var(--border) !important;\n    overflow: hidden !important;\n    min-width: 0 !important;\n    width: 100% !important;\n    transition: box-shadow var(--transition), border-color var(--transition), transform 0.25s ease !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item:hover {\n    box-shadow: var(--shadow-md) !important;\n    border-color: rgba(11,78,139,0.2) !important;\n    transform: translateY(-1px) !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open {\n    box-shadow: var(--shadow-md) !important;\n    border-color: rgba(11,78,139,0.3) !important;\n  }\n\n  \/* TRIGGER *\/\n  #aq-faq-root.aq-isolated .faq-trigger {\n    width: 100% !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: space-between !important;\n    gap: 12px !important;\n    padding: 18px 20px !important;\n    cursor: pointer !important;\n    background: transparent !important;\n    text-align: left !important;\n    user-select: none !important;\n    -webkit-tap-highlight-color: transparent !important;\n    transition: background var(--transition) !important;\n    font-size: 15px !important;\n    font-weight: 500 !important;\n    color: var(--text) !important;\n    line-height: 1.45 !important;\n    min-width: 0 !important;\n    border-radius: 0 !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-trigger-text {\n    flex: 1 !important;\n    min-width: 0 !important;\n    word-break: break-word !important;\n    overflow-wrap: break-word !important;\n    hyphens: auto !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-trigger {\n    background: linear-gradient(90deg, var(--brand-pale) 0%, transparent 100%) !important;\n    color: var(--brand) !important;\n  }\n\n  \/* ICON (Les petites croix\/plus) *\/\n  #aq-faq-root.aq-isolated .faq-icon {\n    width: 28px !important;\n    height: 28px !important;\n    flex-shrink: 0 !important;\n    border-radius: 50% !important;\n    background: var(--brand-pale) !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    transition: background var(--transition), transform var(--transition) !important;\n    position: relative !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-icon {\n    background: var(--brand) !important;\n    transform: rotate(45deg) !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-icon::before,\n  #aq-faq-root.aq-isolated .faq-icon::after {\n    content: '' !important;\n    position: absolute !important;\n    background: var(--brand) !important;\n    border-radius: 2px !important;\n    transition: background var(--transition) !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-icon::before {\n    width: 12px !important; height: 2px !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-icon::after {\n    width: 2px !important; height: 12px !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-icon::before,\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-icon::after {\n    background: #fff !important;\n  }\n\n  \/* PANEL *\/\n  #aq-faq-root.aq-isolated .faq-panel {\n    max-height: 0 !important;\n    overflow: hidden !important;\n    transition: max-height 0.45s cubic-bezier(0.4, 0, 0.2, 1) !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-panel {\n    max-height: 800px !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-panel-inner {\n    padding: 0 24px 24px 24px !important;\n    border-top: 1px solid var(--border) !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-item.is-open .faq-panel-inner {\n    animation: aq-fadein 0.35s ease both !important;\n  }\n\n  @keyframes aq-fadein {\n    from { opacity: 0; transform: translateY(-6px); }\n    to   { opacity: 1; transform: translateY(0); }\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer {\n    padding-top: 18px !important;\n    font-size: 14.5px !important;\n    color: var(--text-muted) !important;\n    line-height: 1.75 !important;\n    font-weight: 400 !important;\n    display: block !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer strong {\n    color: var(--text) !important;\n    font-weight: 700 !important;\n  }\n\n  \/* List Styles *\/\n  #aq-faq-root.aq-isolated .faq-answer ul,\n  #aq-faq-root.aq-isolated .faq-answer ol {\n    margin-top: 12px !important;\n    margin-bottom: 0 !important;\n    padding-left: 0 !important;\n    display: flex !important;\n    flex-direction: column !important;\n    gap: 8px !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ul li,\n  #aq-faq-root.aq-isolated .faq-answer ol li {\n    margin: 0 !important;\n    padding: 0 !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ul li {\n    display: flex !important;\n    align-items: flex-start !important;\n    gap: 10px !important;\n    line-height: 1.55 !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ul li::before {\n    content: '' !important;\n    width: 6px !important; height: 6px !important;\n    background: var(--brand) !important;\n    border-radius: 50% !important;\n    flex-shrink: 0 !important;\n    margin-top: 7px !important;\n    display: block !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ol {\n    counter-reset: faq-ol !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ol li {\n    display: flex !important;\n    gap: 12px !important;\n    align-items: flex-start !important;\n    counter-increment: faq-ol !important;\n    line-height: 1.55 !important;\n  }\n\n  #aq-faq-root.aq-isolated .faq-answer ol li::before {\n    content: counter(faq-ol) !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    min-width: 22px !important;\n    height: 22px !important;\n    background: var(--brand) !important;\n    color: #fff !important;\n    font-size: 11px !important;\n    font-weight: 700 !important;\n    border-radius: 50% !important;\n    flex-shrink: 0 !important;\n    margin-top: 2px !important;\n  }\n\n  \/* ============================================\n     RESPONSIVE\n     ============================================ *\/\n  @media (max-width: 640px) {\n    #aq-faq-root.aq-isolated {\n      padding: 20px 12px 36px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-trigger {\n      padding: 15px 16px !important;\n      font-size: 14px !important;\n      gap: 10px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-icon {\n      width: 24px !important;\n      height: 24px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-icon::before {\n      width: 10px !important; height: 2px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-icon::after {\n      width: 2px !important; height: 10px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-panel-inner {\n      padding: 0 16px 18px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-answer {\n      font-size: 13.5px !important;\n    }\n\n    #aq-faq-root.aq-isolated .faq-section-title {\n      font-size: 11px !important;\n    }\n  }\n<\/style>\n\n<div id=\"aq-faq-root\" class=\"aq-isolated\">\n\n    <!-- SECTION 1 -->\n    <div class=\"faq-section\">\n      <div class=\"faq-section-header\">\n        <div class=\"faq-section-icon\">\n          <svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n        <\/div>\n        <span class=\"faq-section-title\">\u00c0 propos de l'assermentation<\/span>\n      <\/div>\n      <div class=\"faq-list\">\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Qu'est-ce qu'une assermentation?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                L'assermentation est un acte juridique par lequel une personne affirme solennellement, sous serment, que les d\u00e9clarations contenues dans un document sont vraies. Au Qu\u00e9bec, seuls les commissaires \u00e0 l'assermentation autoris\u00e9s par le minist\u00e8re de la Justice peuvent recevoir ces serments.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Est-ce l\u00e9gal de faire une assermentation en ligne?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Oui, l\u2019assermentation \u00e0 distance est possible au Qu\u00e9bec lorsque les conditions applicables sont respect\u00e9es. Le commissaire et le d\u00e9clarant doivent notamment pouvoir se voir, s\u2019entendre et consulter le document concern\u00e9 en temps r\u00e9el. L\u2019organisme destinataire peut imposer des exigences suppl\u00e9mentaires.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Quels types de documents peuvent \u00eatre asserment\u00e9s?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                De nombreux types de documents peuvent \u00eatre asserment\u00e9s, notamment&nbsp;:\n                <ul>\n                  <li>D\u00e9clarations sous serment (affidavits)<\/li>\n                  <li>D\u00e9clarations solennelles<\/li>\n                  <li>Documents d'immigration<\/li>\n                  <li>Documents pour changement de nom<\/li>\n                  <li>Procurations<\/li>\n                  <li>Documents pour les tribunaux<\/li>\n                  <li>Attestations diverses<\/li>\n                  <li>Documents pour les assurances<\/li>\n                  <li>Certificats de coutume<\/li>\n                <\/ul>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- SECTION 2 -->\n    <div class=\"faq-section\">\n      <div class=\"faq-section-header\">\n        <div class=\"faq-section-icon\">\n          <svg viewbox=\"0 0 24 24\"><path d=\"M9 11l3 3L22 4\"\/><path d=\"M21 12v7a2 2 0 01-2 2H5a2 2 0 01-2-2V5a2 2 0 012-2h11\"\/><\/svg>\n        <\/div>\n        <span class=\"faq-section-title\">Le processus<\/span>\n      <\/div>\n      <div class=\"faq-list\">\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Comment fonctionne le processus d'assermentation en ligne?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Le processus est simple&nbsp;:\n                <ol>\n                  <li>Prenez rendez-vous en nous contactant par t\u00e9l\u00e9phone, courriel ou chat<\/li>\n                  <li>Effectuez le paiement en ligne<\/li>\n                  <li>Connectez-vous \u00e0 la vid\u00e9oconf\u00e9rence \u00e0 l'heure pr\u00e9vue<\/li>\n                  <li>Le commissaire v\u00e9rifie votre identit\u00e9 et proc\u00e8de \u00e0 l'assermentation<\/li>\n                  <li>Vous recevez vos documents asserment\u00e9s par courriel en format PDF<\/li>\n                <\/ol>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">De quoi ai-je besoin pour l'assermentation en ligne?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Vous aurez besoin de&nbsp;:\n                <ul>\n                  <li>Un ordinateur, tablette ou t\u00e9l\u00e9phone avec cam\u00e9ra et microphone<\/li>\n                  <li>Une connexion Internet stable<\/li>\n                  <li>Une pi\u00e8ce d'identit\u00e9 valide avec photo (permis de conduire, passeport, carte d'assurance maladie avec photo)<\/li>\n                  <li>Les documents \u00e0 assermenter (version num\u00e9rique ou papier)<\/li>\n                  <li>Un environnement calme pour la vid\u00e9oconf\u00e9rence<\/li>\n                <\/ul>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Combien de temps dure une assermentation?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Une plage de rendez-vous dure g\u00e9n\u00e9ralement 45 minutes. La dur\u00e9e effective de l\u2019assermentation varie selon le nombre de pages, le document et les v\u00e9rifications n\u00e9cessaires. Pr\u00e9parez votre pi\u00e8ce d\u2019identit\u00e9 et vos documents avant la rencontre.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- SECTION 3 -->\n    <div class=\"faq-section\">\n      <div class=\"faq-section-header\">\n        <div class=\"faq-section-icon\">\n          <svg viewbox=\"0 0 24 24\"><rect x=\"1\" y=\"4\" width=\"22\" height=\"16\" rx=\"2\" ry=\"2\"\/><line x1=\"1\" y1=\"10\" x2=\"23\" y2=\"10\"\/><\/svg>\n        <\/div>\n        <span class=\"faq-section-title\">Tarifs et paiement<\/span>\n      <\/div>\n      <div class=\"faq-list\">\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Combien co\u00fbte le service?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Le tarif de base est de <strong>35 $ CAD avant taxes<\/strong> pour un document admissible. Ce prix comprend&nbsp;:\n                <ul>\n                  <li>L'assermentation du document (5 $)<\/li>\n                  <li>Le service en ligne (30 $)<\/li>\n                  <li>L'envoi du document asserment\u00e9 par courriel en format PDF<\/li>\n                <\/ul>\n                Pour conna\u00eetre les conditions et les options facultatives, <a href='https:\/\/assermentation.quebec\/en\/prix-assermentation-en-ligne-quebec\/'>consultez notre grille tarifaire<\/a> avant de r\u00e9server.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Quels modes de paiement acceptez-vous?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Nous acceptons les cartes de cr\u00e9dit Visa, Mastercard et American Express via notre plateforme de paiement s\u00e9curis\u00e9e Stripe. Le paiement est effectu\u00e9 en dollars canadiens (CAD).\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Le paiement est-il s\u00e9curis\u00e9?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Oui, tous les paiements sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e via Stripe, une plateforme de paiement reconnue mondialement. Vos informations de carte bancaire sont crypt\u00e9es et ne sont jamais stock\u00e9es sur nos serveurs.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- SECTION 4 -->\n    <div class=\"faq-section\">\n      <div class=\"faq-section-header\">\n        <div class=\"faq-section-icon\">\n          <svg viewbox=\"0 0 24 24\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/><line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/><\/svg>\n        <\/div>\n        <span class=\"faq-section-title\">Apr\u00e8s l'assermentation<\/span>\n      <\/div>\n      <div class=\"faq-list\">\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Comment vais-je recevoir mes documents asserment\u00e9s?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Vos documents asserment\u00e9s vous seront envoy\u00e9s par courriel en format PDF, sign\u00e9s num\u00e9riquement par le commissaire \u00e0 l'assermentation. Vous les recevrez g\u00e9n\u00e9ralement dans l'heure suivant votre rendez-vous.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Les documents asserment\u00e9s en ligne sont-ils accept\u00e9s par tous les organismes?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                L\u2019acceptation d\u2019une assermentation \u00e0 distance d\u00e9pend des exigences de l\u2019organisme destinataire. Les organismes suivants peuvent demander un document asserment\u00e9, sous r\u00e9serve de leurs propres r\u00e8gles&nbsp;:\n                <ul>\n                  <li>Les tribunaux du Qu\u00e9bec<\/li>\n                  <li>Les organismes gouvernementaux<\/li>\n                  <li>Les institutions financi\u00e8res<\/li>\n                  <li>Les compagnies d'assurance<\/li>\n                  <li>Les services d'immigration<\/li>\n                <\/ul>\n                Avant de r\u00e9server, v\u00e9rifiez les exigences de l\u2019organisme destinataire, notamment pour les d\u00e9marches f\u00e9d\u00e9rales, les documents destin\u00e9s \u00e0 l\u2019ext\u00e9rieur du Qu\u00e9bec et les signatures \u00e9lectroniques.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n    <!-- SECTION 5 -->\n    <div class=\"faq-section\">\n      <div class=\"faq-section-header\">\n        <div class=\"faq-section-icon\">\n          <svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/><\/svg>\n        <\/div>\n        <span class=\"faq-section-title\">Autres questions<\/span>\n      <\/div>\n      <div class=\"faq-list\">\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Quels sont vos horaires de service?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Notre plateforme de r\u00e9servation en ligne est accessible <strong>24\/7<\/strong>. Consultez les plages de rendez-vous disponibles directement lors de votre r\u00e9servation. Pour des besoins particuliers, contactez-nous&nbsp;: des horaires flexibles peuvent \u00eatre propos\u00e9s sur demande.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Puis-je annuler ou reporter mon rendez-vous?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Oui, vous pouvez annuler ou reporter votre rendez-vous en nous contactant au moins 24 heures \u00e0 l'avance. Un remboursement complet sera effectu\u00e9 en cas d'annulation dans ce d\u00e9lai.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n          <button class=\"faq-trigger\" aria-expanded=\"false\">\n            <span class=\"faq-trigger-text\">Que faire si j'ai des probl\u00e8mes techniques pendant le rendez-vous?<\/span>\n            <span class=\"faq-icon\" aria-hidden=\"true\"><\/span>\n          <\/button>\n          <div class=\"faq-panel\" role=\"region\">\n            <div class=\"faq-panel-inner\">\n              <div class=\"faq-answer\">\n                Si vous rencontrez des probl\u00e8mes techniques pendant votre rendez-vous, le commissaire vous contactera par t\u00e9l\u00e9phone ou vous proposera un nouveau cr\u00e9neau sans frais suppl\u00e9mentaires. Nous vous recommandons de tester votre connexion et votre \u00e9quipement avant le rendez-vous.\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n\n<\/div><!-- \/aq-faq-root -->\n\n<script>\n(function() {\n  var root = document.getElementById('aq-faq-root');\n  if (!root) return;\n\n  var triggers = root.querySelectorAll('.faq-trigger');\n\n  triggers.forEach(function(trigger) {\n    trigger.addEventListener('click', function() {\n      var item = this.closest('.faq-item');\n      var isOpen = item.classList.contains('is-open');\n\n      root.querySelectorAll('.faq-item.is-open').forEach(function(openItem) {\n        if (openItem !== item) {\n          openItem.classList.remove('is-open');\n          openItem.querySelector('.faq-trigger').setAttribute('aria-expanded', 'false');\n        }\n      });\n\n      item.classList.toggle('is-open', !isOpen);\n      this.setAttribute('aria-expanded', !isOpen ? 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Contactez-nous et nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais.<\/span>\n      <\/p>\n    <\/div>\n  <\/div>\n  <a href=\"https:\/\/assermentation.quebec\/en\/contact\/\" class=\"faq-link\">\n    Contactez-nous\n    <svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#ffffff\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n      <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/>\n      <polyline points=\"13 6 19 12 13 18\"\/>\n    <\/svg>\n  <\/a>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abb6e1e e-flex e-con-boxed e-con e-parent\" data-id=\"abb6e1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e69fe75 elementor-widget elementor-widget-spacer\" data-id=\"e69fe75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aaf828b e-flex e-con-boxed e-con e-parent\" data-id=\"aaf828b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8121a0d elementor-widget elementor-widget-html\" data-id=\"8121a0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  .floating-cta-quebec {\n    position: fixed !important;\n    bottom: 24px !important;\n    right: 24px !important;\n    z-index: 9999 !important;\n    display: inline-flex !important;\n    align-items: center !important;\n    gap: 10px !important;\n    background: #0B5699 !important;\n    color: #ffffff !important;\n    font-size: 15px !important;\n    font-weight: 700 !important;\n    font-family: 'Outfit', 'Roboto', Arial, sans-serif !important;\n    padding: 16px 28px !important;\n    border-radius: 50px !important;\n    text-decoration: none !important;\n    border: none !important;\n    cursor: pointer !important;\n    line-height: 1 !important;\n    letter-spacing: 0.01em !important;\n    transition: background 0.2s, transform 0.2s !important;\n    box-shadow: 0 8px 24px rgba(11,86,153,0.35) !important;\n  }\n  .floating-cta-quebec:hover {\n    background: #08416f !important;\n    transform: translateY(-2px) !important;\n    color: #fff !important;\n  }\n  .floating-cta-quebec svg {\n    width: 17px !important;\n    height: 17px !important;\n    stroke: #fff !important;\n    fill: none !important;\n    flex-shrink: 0 !important;\n  }\n  @media (max-width: 600px) {\n    .floating-cta-quebec {\n      bottom: 16px !important;\n      right: 16px !important;\n      padding: 12px 18px !important;\n      font-size: 13px !important;\n      gap: 7px !important;\n    }\n    .floating-cta-quebec svg {\n      width: 14px !important;\n      height: 14px !important;\n    }\n  }\n<\/style>\n\n<a href=\"https:\/\/assermentation.quebec\/en\/prendre-rendez-vous\/\" class=\"floating-cta-quebec\">\n  <svg viewbox=\"0 0 24 24\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n    <rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\"\/>\n    <path d=\"M16 2v4M8 2v4M3 10h18\"\/>\n  <\/svg>\n  Book an appointment\n<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Commissaire \u00e0 l\u2019assermentation en ligne au Qu\u00e9bec : FAQ Trouvez les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es sur notre service d&rsquo;assermentation en ligne. \u00c0 propos de l&rsquo;assermentation Qu&rsquo;est-ce qu&rsquo;une assermentation? L&rsquo;assermentation est un acte juridique par lequel une personne affirme solennellement, sous serment, que les d\u00e9clarations contenues dans un document sont vraies. Au Qu\u00e9bec, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"questions assermentation en ligne","_yoast_wpseo_title":"FAQ : assermentation en ligne au Qu\u00e9bec","_yoast_wpseo_metadesc":"Assermentation \u00e0 distance au Qu\u00e9bec : r\u00e9ponses sur les documents, les \u00e9tapes, les signatures, les tarifs et le d\u00e9roulement du rendez-vous.","content-type":"","_monsterinsights_skip_tracking":false,"footnotes":"","rank_math_title":"FAQ \u2013 Commissaire \u00e0 l\u2019assermentation en ligne | Qu\u00e9bec","rank_math_description":"R\u00e9ponses sur l\u2019assermentation en ligne au Qu\u00e9bec : r\u00f4le du commissaire, documents, visioconf\u00e9rence, signature \u00e9lectronique, tarifs et rendez-vous.","rank_math_focus_keyword":"questions assermentation en ligne","_aioseop_title":"","_aioseop_description":""},"class_list":["post-69","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ : assermentation en ligne au Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"Assermentation \u00e0 distance au Qu\u00e9bec : r\u00e9ponses sur les documents, les \u00e9tapes, les signatures, les tarifs et le d\u00e9roulement du rendez-vous.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/assermentation.quebec\/en\/faq-assermentation-quebec\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Assermentation \u00e0 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